FAQ

LUMVOO

What is LUMVOO?

LUMVOO is a wearable light technology brand focused on research-inspired wellness devices.

Our products combine selected light technologies, including 40Hz gamma light, 670nm deep red light, and blue light, in lightweight designs for everyday use.

What makes LUMVOO different?

LUMVOO combines multiple light technologies in one wearable platform.

Our products focus on:

✓ Research-inspired light technology
✓ Comfortable wearable design
✓ Everyday usability
✓ Responsible product development

Is LUMVOO suitable for sensitive eyes?

LUMVOO is designed with adjustable brightness settings and a comfortable wearable design.

Individual sensitivity to light varies. If you experience discomfort, reduce usage time or discontinue use.

What can I expect when using LUMVOO?

LUMVOO is designed to fit into everyday wellness routines.

Like many lifestyle technologies, consistent and regular use is an important part of building a personal routine. We recommend allowing time to become familiar with the device and incorporating it naturally into your daily habits.

Individual experiences may vary depending on personal preferences, usage habits, and sensitivity to light.

Do I need a prescription to use LUMVOO?

No. LUMVOO products are designed for general wellness and lifestyle use and do not require a prescription.

LUMVOO is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.

Is the light glasses safe?

LUMVOO devices are designed with safety in mind and use controlled light wavelengths intended for general wellness use.

All products are developed to meet relevant consumer safety standards, including IEC 62471 (photobiological safety of lamps and lamp systems), ensuring safe light exposure under normal use conditions.

How do I use LUMVOO® products?

Usage depends on the selected light mode.

Please refer to the product guide for recommended session times and operating instructions.

Do you ship internationally?

Yes. LUMVOO offers worldwide shipping.

Shipping availability and delivery times may vary depending on destination and local carrier conditions.

How long does shipping take?

Estimated delivery is typically 8–14 business days for express regions and 15–20 business days for standard international shipping.

What is your return policy?

We offer a 90-day return policy for eligible products. Please visit our Returns page for full details.

Do you offer warranty?

Yes, all LUMVOO products include a limited 12-month warranty covering manufacturing defects.

How can I track my order?

Once your order ships, tracking information will be sent by email.

You can also contact our support team for assistance.

How can I contact support?

For product questions, order support, or warranty assistance:

Email: support@lumvoo.com