Shipping Policy

Last Updated: June 2026

Thank you for shopping with Lumvoo.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• United States: 8–15 business days
• Canada: 7–15 business days
• United Kingdom: 7–15 business days
• Australia: 7–15 business days
• Europe: 7–18 business days
• Other Countries: 7–25 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking information may take 24–72 hours to become active after shipment.

Customs Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost in transit, please contact us at support@lumvoo.com.

We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@lumvoo.com

Website: www.lumvoo.com